For last week’s Design for Democracy event I prepared a simple model of strategic process. The fundamental aspects are goal-setting, planning, acting on the plan, and checking (evaluating) whether or not the actions in the plan are actually helping to achieve the goal.
However, the “secret sauce” that links these four elements are just as important.
In my session I had participants work in pairs to fill in the secret sauce of strategy on diagrams I provided. Then we reviewed ideas as a group.
You can do the activity too!
Just fill in the blank spaces in the diagram below, and then check below to view the answers I came up with.
A key learning from the workshop was that most design projects are linear. There is goal-setting, planning, and acting, but no checking or adaptation.
To change a linear process into an iterative one, one must insert a checking/evaluation step. This can occur through formally through planned meetings in which set metrics are reviewed and analyzed.
In the absence of this planned process, informal “check-ins” or “reflections meetings” can be suggested, even by staff not in a management position. These meetings will surface learning about how the process is going.